• Classification: Non Sensitive Information Releasable to the Public

Page updated: 18-Apr-2013 8:29

For all supported products, NPC maintains as a single point of contact the Customer Service Desk (CSD) during normal working hours and as a 24-hour service during exercises/operations if required and tasked.

The Service Desk supports individual users based on requests and for some products the global user community through a web page on the NATO Secret WAN and distribution of Technical Bulletins as required.

Request Forms and Instructions:

• ASC/Support Website Access Request 555kB
• Software Delivery Request 1MB
• ICC Licence Request 420kB
• CSD Event Report 490kB
• ECP Instructions 160kB   Please read the ECP instructions carefully prior to filing an ECP.
• ECP Form 250kB
  
  

For further information see:

• CSD Satisfaction Survey
• CSD Opening Hours
• Contacts
• Services

ATTENTION!

You must comply with the NATO Security Regulations, when sending any of the above listed forms completed to the NPC.

IMPORTANT:

Before acquiring any hardware you are advised to call the NPC Customer Service Desk for the most current information.