Classification: Non Sensitive Information Releasable to the Public
Page updated: 18-Apr-2013 8:29
For all supported products, NPC maintains as a single point of contact the Customer Service Desk (CSD) during normal working hours and as a 24-hour service during exercises/operations if required and tasked.
The Service Desk supports individual users based on requests and for some products the global user community through a web page on the NATO Secret WAN and distribution of Technical Bulletins as required.
Request Forms and Instructions:
- ASC/Support Website Access Request 555kB
- Software Delivery Request 1MB
- ICC Licence Request 420kB
- CSD Event Report 490kB
- ECP Instructions 160kB Please read the ECP instructions carefully prior to filing an ECP.
- ECP Form 250kB
For further information see:
You must comply with the NATO Security Regulations, when sending any of the above listed forms completed to the NPC.
Before acquiring any hardware you are advised to call the NPC Customer Service Desk for the most current information.